Although busy running a successful canine massage and grooming business, Abby found meaningful conversation from her clients to be a little lacking. To combat the loneliness she was experiencing, she decided to take on a part-time role as a bank worker with ECL. After falling in love with person-centred care, she’s now pursuing an entirely new career with human interaction at its heart…


“A customer joined me on some of my training days and we had such a great time – I knew then that I wanted to go into care full-time”

You don’t need a background in care to be great! Never underestimate the skills you have that can be translated into a fantastic new career with ECL

From pooches to people, Abby has always prioritised caring for others. Having trained as a canine hydro-therapist and masseuse, she secured a loan from the Prince’s Trust to set up her own business but had started to feel that something was missing. A client suggested she apply for part-time bank work, covering shifts across ECL’s network of centres, and it quickly became clear that her passion lay in providing work-based training for adults with learning disabilities.

“A customer joined me on some of my training days and we had such a great time – I knew then that I wanted to go into care full-time” says Abby. Just a few months later, she decided to close the doors on her little haven for hounds and focus on giving humans a helping hand, instead.

Abby applied for a permanent position at ECL Braintree’s Wellbeing Hub, a complete departure from her previous day job and a new challenge to sink her teeth into. “The Braintree Wellbeing Hub was completely different from anything I’d done before, and I was initially concerned that I might be a bit out of my depth, but I needn’t have worried,” says Abby. “After my induction and some additional e-learning I was teamed up with a fantastic work buddy who showed me the ropes, the customers were great and there was always something fun to do.”

It wasn’t long before Abby was contacted about another role, this time at ECL Roundwood – a garden centre and café in Braintree which specialises in offering work-based training to help customers get the skills they need to find paid employment.

“I was so excited when I found out I’d got the job at Roundwood,” she says. “I love working as part of a team, alongside staff and customers, to maintain the grounds and make it look beautiful. Helping customers to grow in confidence and develop skills that will translate into the workplace is so rewarding. I consider myself very lucky to be here.”

Abby’s path perfectly illustrates the variety of avenues available to pursue with ECL. It’s a common misconception that you need a strong background in the industry to be great, but that’s just not the case - the transferable skills you already have should never be underestimated. If you’ve ever considered taking the leap into care then ECL is here to offer the guidance and support you need to excel.

“I’ve learnt so much since I joined the company” says Abby, “ECL has really opened my eyes to a whole new career.”

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At ECL we look for people who share our values and passion, along with our commitment to make a positive difference to people’s lives through our community home care support service. We invest in our staff to ensure they are able to offer the highest levels of care and achieve great outcomes for our customers and themselves.

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