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Our commitment to quality

ECL is committed to delivering a high standard of service across the organisation; the Quality and Corporate Governance team are integral to this. Since 2011 ECL gained several accreditations; Investors in People, ISO 14001 in Environmental Management and ISO 18001 in Occupational Health & Safety. The organisation has held the ISO 9001 Quality Standard since 2012.

In addition to complying with these recognised external accreditations ECL has an internal set of key performance indicators to keep a check on all areas of the business and to ensure that the customer remains at the centre of service provision at all times.

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