ECL Sensory Service Partners

We work in partnership with a variety of organisations locally and nationally.

With the aim of:

  • Streamlining processes between us to ensure our customers have the smoothest journey possible
  • Avoidance of duplication
  • Encouraging continuous improvement through sharing information
  • Where possible sharing resources
  • Keeping each-other informed of our organisations activities
  • Cross promotion and sharing of events

The benefits of working together can be enormous and we welcome further partnership opportunities so please do get in touch.

Essex Sensory Awareness Week 6-12 July 2020

Essex Sensory Awareness Week 6-12 July 2020

This year we have teamed up with our partner organisations to share examples of how we have been able to support people with sensory impairments during the COVID-19 pandemic.

  • Published: 6th July 2020

All partners

Essex Police logo.

Essex Police

Essex Police is responsible for policing in Essex. The chief constable is Ben-Julian Harrington and the Police and Crime Commissioner is Roger Hirst. The Essex Constabulary was formed in 1840 and is one of the largest non-metropolitan police forces with about 2,900 officers. Essex Police is based in Chelmsford.

Please always dial 999 in an emergency.

If you have hearing loss or a speech impairment and are unable to make a voice call, you can use the emergencySMS service. Find out more and register on the emergencySMS website


To report a non-emergency crime you can:

Use our do it online service.
Call our non-emergency number 101 or alternatively 01245 491491.
Call in at a police station.
Deaf or hard-of-hearing – NGT TextRelay 18001 101.
Use our minicom service on 01245 452828. The minicom service is a typewriter device that allows people certified deaf or with hearing or speech problems to contact us.

Active Essex logo

Active Essex

We’re a publicly funded organisation, hosted by Essex County Council, whose aim is to make sport and physical activity accessible to all Essex residents. Are you a coach, club, volunteer, partner, funder, school teacher or educator – or are you simply looking to play sport or get active? If the answer to any of these questions is yes, Active Essex is here to help.

We do this by:

  • providing up-to-date information on sports, activities, events and programmes available in and around our county;
  • running training courses for those who are seeking a more structured involvement in sport and physical activity, for example as a coach or referee;
  • funding clubs, community sport initiatives and individuals through small grants;
    partnering with other organisations and trusted third parties to increase the number and range of opportunities available;
  • advocating for improved and enhanced sport facilities, funding and engagement for the communities we serve.

Basis logo


BASIS supports adults with sight loss in South Essex, helping to reduce isolation, increase confidence and promote independent living. The areas of South Essex we cover are: Basildon, Billericay, Wickford, Thurrock, Benfleet and Canvey Island. Blind and Sight Impaired Society (BASIS) was formerly known as PAVIS Foundation for Visually Impaired People and was set up in 1998. We offer a range of services including a home visiting scheme, resource centre and social and activity based groups.

Healthwatch logo

Healthwatch Essex

Healthwatch Essex is an independent voice for the people of Essex. We gather and represent your views about health and care services in the county to help improve them.

Essex fire service logo

Essex County Fire and Rescue Service

Essex County Fire and Rescue Service provide FREE home fire safety visits for everyone living in Essex. Our technicians are all sensory aware and receive on-going training, so can tailor their visit to accommodate specific sensory needs. The Service provide sensory smoke alarms for people with hearing impairments and can provide specific fire plans and safety advice. The Service’s newly appointed Disability and Impairment Officer, Paul Pemberton is also British Sign Language trained, so is available for home safety visits where signing is needed. Paul also works closely with other organisations to ensure those with sensory needs can access all the resources and support available. If you have any questions regarding our sensory support or fire safety please call us on 0300 303 0088 or email us on

RNIB logo


We’re RNIB and we’re here for everyone affected by sight loss. Whether you’re losing your sight or you’re blind or partially sighted, our practical and emotional support can help you face the future with confidence.

Deafblind logo

Deafblind UK

Deafblind UK is a national charity offering specialist services and human support to deafblind people and those who have progressive sight and hearing loss acquired throughout their lives. Our aim is to enable people living with this unique disability to maintain their independence, quality of life and to reduce the isolation that Deafblindness creates.

Deafblind Enablement logo

Deafblind Enablement

Deafblind Enablement is an organisation dedicated to enabling people who live with a sight and hearing loss to learn new skills, develop existing skills, gain access to their community and existing services with dignity, respect, control and choice. Services offered include communicator guides for regular or one-off support, including for medical appointments, specialist assessments and rehabilitation services.

Dial logo

Dial Basildon and South Essex

DIAL is an information and advice helpline for disabled people and anybody with a problem connected to a disability issue. We will help people with benefit applications and challenging refused decisions, advice and advocacy with issues relating to aids, adaptations, community care, transport, financial problems, mobility – in fact anything that is bothering people.

Our aim is to improve a persons quality of life and that of their carers and families.

Essex Coubty Council logo

Essex County Council

Essex County Council is dedicated to improving Essex and the lives of our residents. Our ambition is to deliver the best quality of life in Britain. We will achieve this by providing high-quality, targeted services that deliver real value. We want Essex to be a county where innovation brings prosperity. We need new thinking and innovation to ensure we can use our resources in the best possible way for the people of Essex. We are working in partnership with ECL to ensure everyone in the county can achieve their ambitions, live independently and exercise control over their lives. This includes the 180,000 people in the county with a sensory impairment.

Essex Sight logo

Essex Sight

Essex Sight offers support, advice and guidance for people living with sight loss throughout the North and Mid-Essex areas. Our Sight Centre in Colchester town centre is open daily from 10 am to 2 pm, and we have drop in centres in many other localities throughout Essex, open at various times throughout the month. We can demonstrate a variety of aids available to help with daily living and our staff have a wealth of experience in offering support to people with sight loss. Our Sight Loss Advisors based in Essex County, Clacton and Broomfield Hospitals are able to offer support to people newly diagnosed with sight loss.

Our other services include home visiting, telephone assistance, counselling support groups, a bi-monthly newsletter and residential care (permanent and short stay) at our Care Home in Frinton on Sea.

Hearing Help Essex logo

Hearing Help Essex

Help Support & Guidance for those suffering with hearing loss. A quarter of a million people in Essex have some degree of hearing loss, nationally that amounts to one in seven of the population.

Hearing Help Essex exists to alleviate the isolation and loneliness that hearing loss can bring.

RAD logo

Royal Association for Deaf People (RAD)

Founded in 1841, The Royal Association for Deaf people provides services to Deaf people in their first language usually British Sign Language and supports mainstream providers to be more accessible to Deaf people.

Support for Sight logo

Support 4 Sight

Support 4 Sight is a sight loss organisation providing assistance to blind and partially sighted people, and their carers, in Essex.

We are a registered charity which was founded in 1994 and we are very proud of our services to the local community.

Support 4 Sight Essex assists people in maintaining their independence and quality of life. Our aim is to support local people throughout Mid and West Essex to cope positively with their sight loss. Our team also works to prevent avoidable sight loss and to raise awareness of the reality of living with sight difficulties.

We have a fully-equipped resource centre providing demonstrations, support and advice. We also provide home visits, support at local eye clinics, coffee mornings and support groups, and social trips.