Our response to COVID-19

As an organisation, the safety and wellbeing of our customers and staff is our priority. We would like to reassure all of our customers that in response to the coronavirus (COVID-19) situation, we are closely following advice from the Government and Public Health England, and are taking steps to help keep our customers and staff safe.

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Currently, all of our services remain in operation and are being reviewed on a daily basis in response to Government advice. As part of our standard working process, our community care teams and Day Centres always maintain a high level of infection control, and given the heightened concern relating to the virus, all of our staff members are being briefed and given access to resources to keep themselves and our customers safe.

Temporary closure of ECL Day Services

As always, at ECL Day Services, the safety and wellbeing of our customers and staff is our priority. In response to the latest position regarding the COVID-19 pandemic, we continue to closely follow advice from the Government and Public Health England, taking the necessary steps to help keep our customers and staff safe.

In accordance to the latest guidance from Essex County Council, we are advising all customers that attend our Day Services to stay at home until further notice.

Our buildings will only remain open for those customers who cannot remain at home safely – for example where someone is unable to meet basic needs or there is a risk of a carer breakdown. During this week (commencing 4th January 2021), each of our customers will be contacted to update their situation and to determine how we can continue to support you outside of the usual Day Service offer. Please do use this opportunity to ask us any questions or share any concerns with us.

We intend to continue to support people through community options and with digital means. We will continue with our Zoom and Alcove sessions, if you need support setting these sessions up, please let us know so we can get you up and running.

If we identify that customers require greater support outside of our service provision, we will work with Essex County Council to ensure you receive the support you require.

ECL customers currently on the Inclusive Employment programme will also be contacted by their Inclusive Employment Consultant, and will be advised on individual circumstances.

We will be sending out monthly updates, the next one will be sent week commencing 1st February. Please do continue to follow ECL on Facebook and Twitter as we will be sharing updates on the latest developments.

The Government has issued national advice about COVID-19 and we are asking our customers and their families to follow this. https://www.gov.uk/government/...

Please direct any questions to your Service Manager or our Contact Centre on 03330 135 438 or by email ECL.ContactCentre@essexcares.org.

Thank you for your cooperation during this time.


Job opportunities

In this uncertain time, we all need to be working together to ensure everyone is safe and well. This is why ECL are putting out a call to all those people whose jobs have been affected by COVID 19 to speak to us about temporary or fixed term employment. We need to continue providing care for older people out in the local communities in their own homes.

We are offering job opportunities with flexibility. This means that those working at reduced hours in their current role, have childcare issues, or other commitments; we still could have work for you.

These roles offer great benefits like £11.20 per hour, paid training and generous 45p per mileage allowance.

Rest assured, as part of our standard working process, our community care teams and Day Centres always maintain a high level of infection control, and given the heightened concern relating to the virus, all of our staff members are being briefed and given access to resources to keep themselves and our customers safe.

Find out more about the full time, part time and flexible working roles we have available in our careers section.

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