Specialist one to one support
We have a team of highly skilled and experienced staff available to support individuals in a range of settings including in the home, in the community and in hospital.
We can offer bespoke support tailored to individual’s needs, whether this be ad-hoc one-off support, regular hours, or urgent intervention. We’d be more than happy to chat about how we might assist so please feel free to drop us a line.
Our services are person-centred and focused upon empowering those we work with to have choice, control and to live the life they want.
This may be supporting someone in a crisis situation to maintain their independence and their home through to supporting people to have rich life experiences such as music events, making friends or travelling into London.
The world can be your oyster with the right person by your side.
Get in touch with the Sensory team
- sensoryservices@essexcares.org
- 03330 133 262
- 07921 397 547
Sighted Guides are trained and experienced in supporting people with a sight loss.
Communicator Guides are trained and experienced in supporting people with dual sensory impairments (deafblind).
Whether you want to go to the bank, shops, pub or a concert we can help. Our staff can support you with a huge range of activities and we are keen to help you stay independent, active and enjoying living the life you want.
Activities we have assisted with includes grocery shopping, clothes shopping, support to attend a beer festival, help reading correspondence and making appointments, supporting a visually impaired person to experience driving a car, support to attend a football match in London. The world really is your oyster if you have the right person by your side.
These services can be purchased either directly from your own funds or using a personal budget or in some cases they may be commissioned by Social Care if your needs are eligible.
People with a dual sensory loss are entitled to a specialist assessment through Social Care and may then be eligible to a budget to help maintain independence.
We recognise the challenges of patient transport, finding your way around a hospital setting and communicating with health professionals. And we know this can cause anxiety, miscommunications and ‘no shows’ to appointments, or dependence upon family members of friends to help.
If you have a dual sensory impairment we can very likely support you to access health appointments across Essex and beyond.
We can pick you up from your home and then guide you to the waiting area where we will stay with you and make sure you are comfortable.
If you want we can join you in your consultation supporting you to ask the questions you need and get all the answers you want. We will ensure you have details of follow up appointments and any prescriptions and we will then drive you back to your home.
All of this is undertaken with the utmost respect of your dignity, privacy and wishes.
We can help you manage repeat bookings such as at the eye clinic and can book these in advance giving you peace of mind that all is in hand.
The hospitals fund this service as they recognise the difficulties you may face accessing your appointments and they do not want you to miss your appointment or leave unsure of what you have been told.