Access Audits

Access Audits

Make your environment accessible for everyone

Creating an accessible environment isn't just about compliance – it's about ensuring that everyone can access, navigate and enjoy your services with confidence.

Our specialist Access Audit Service helps organisations identify and remove barriers that may affect people with sight loss, hearing loss or dual sensory loss. Through practical recommendations and expert guidance, we help you create spaces that are welcoming, inclusive and accessible.

What is an access audit?

An access audit is a detailed assessment of your building, service or environment. Our experienced sensory specialists review how accessible your space is for people with visual and hearing impairments and provide clear, actionable recommendations for improvement.

We assess areas such as:

  • Building entrances and exits
  • Signage and wayfinding
  • Lighting and contrast
  • Acoustics and background noise
  • Reception areas and customer service points
  • Communication and information accessibility

How it works

Contact our team to discuss your organisation, site or service and your accessibility goals. We'll take the time to understand your requirements and answer any initial questions.

We'll arrange a convenient date to visit your premises and assess the extent of the audit. Following the visit, we'll provide a tailored quotation outlining the work involved.

Once the quotation has been approved, one of our specialist assessors will carry out a detailed access audit. The assessment will focus on barriers that may impact people with sight loss, hearing loss or dual sensory loss and identify opportunities for improvement.

Following the assessment, you'll receive a comprehensive report detailing our findings, highlighting areas of good practice and providing practical recommendations to improve accessibility and inclusion.

Our support doesn't end when the report is delivered. Our team will be available to guide you as you review the findings and implement the recommendations. We can provide advice, answer questions and help you prioritise actions to create a more accessible environment for everyone.

Why work with Us?

Our specialists have extensive experience supporting people with sensory impairments and understand the real-life challenges that inaccessible environments can create. We combine professional expertise with lived experience insights to deliver meaningful, practical recommendations that make a difference.

Why is an access audit important?

An accessible environment benefits everyone. By identifying and removing barriers, organisations can create welcoming spaces that enable people with sight loss, hearing loss or dual sensory loss to access services safely, independently and with confidence.

An access audit can help your organisation:

  • Improve accessibility and inclusion for customers, visitors, service users and staff
  • Identify practical improvements that enhance the user experience
  • Demonstrate your commitment to equality, diversity and inclusion
  • Support compliance with accessibility and equality legislation
  • Reduce potential barriers that may prevent people from accessing your services
  • Enhance your organisation's reputation as an inclusive and welcoming place

Taking proactive steps to improve accessibility not only benefits people with sensory impairments but can create a better experience for everyone who interacts with your organisation.

Pricing

As every organisation and environment is different, the final cost will depend on factors such as the size and complexity of the site, the scope of the assessment and any additional requirements. Following an initial discussion and site visit, we will provide a tailored quotation outlining the recommended audit and associated costs.

Get in touch with the Sensory Team