Mobility & equipment for your home

As one of the country’s leading home healthcare equipment suppliers, we offer a wide selection of specialist items to support home mobility and safety.

Elderly female being shown how to lift herself up off her bed by an ECL care worker.

About the service

We work with you to identify areas in your home where the introduction of mobility equipment and independent living aids would improve your overall health, enabling you to live safely and independently within your own home.

This can be things like hand rails to help you move around more freely, chair height adjustments, concrete half steps or even more complex assistance requirements such as bath lifts.

  • We recycle

    Last year alone we recycled over 35,000 pieces of equipment.

  • Bringing care

    .. and supported over 30,000 customers.

Meet Terry



Following a spell of ill health in hospital, earlier this year Terry was referred to ECL to receive short-term Reablement care at home, as well as mobility equipment from our Community Equipment Service to help him rebuild his confidence and independence.

  • Published: 19th October 2020

Requesting equipment

Equipment referrals will be made by a health or social care professional who will contact the service. If you live in Essex, Havering or Thurrock and need to contact social care to discuss your needs use the following contact information:


Call 03456 037 630 or visit


Call 01708 432 000 or visit


Call 01375 511 000 or visit

Returns, delivery status and faulty equipment

Please get in touch if you wish to return an item(s), report faulty equipment or would like to check the status of your delivery.

Please be aware that we have almost caught up on the backlog of collections and there is currently only a few days delay still being experienced on some collections jobs. We appreciate your patience and would like to reassure you that we working to collect all equipment as soon as possible.