About the Sensory Service

Our highly qualified team is comprised of experienced Rehabilitation & Mobility Workers, Sensory Assistants, Technical Officers for deaf/hard of hearing people, Coordination Centre Workers, Sensory Awareness Trainer, Sighted Guides and Communicator Guides, as well as our invaluable Sensory Ambassador volunteers.

Whilst working alongside individuals with varying levels of sensory loss, we also have significant experience working with people with additional physical and learning disabilities.

We pride ourselves on strong partnerships with local and national voluntary organisations as well as the emergency services, helping us to raise awareness throughout the community and strengthen our services through joint working. We are committed to ensuring that throughout our service design and delivery the customer remains at the heart.


Over the last seven years, we have grown to offer a wide range of specialist services which can be delivered anywhere across the UK.

We have developed a robust, flexible and lean workforce with a can-do attitude and as a collective we have wide range of experience and expertise.

Our contract with ECC is based on a service designed through a long and thorough process of consultation, working alongside service-users, health and social care professionals and local providers. We are commissioned by ECC to provide specialist support to people in Essex who have a sight loss, hearing loss or combined sight and hearing loss.