Further useful information

In March 2017, the Care Quality Commission (CQC) published their Equality Objectives for 2017-2019, including an objective on ‘accessible information and communication’. In order to meet this objective, one of their commitments is that, “From October 2017, all inspection reports include how providers are applying the standard.”

Further information about the CQC’s Equality Objectives.

Non-compliant organisations risk complaints and legal challenge, as well as patient safety and other implications. Commissioners (including CCGs) must also seek evidence from providers of their compliance. It is a requirement of the NHS Standard Contract.

More information.

NHS England’s Top Implementation tips.

NHS providers – The Accessible Information Standard – are you compliant?

North East Essex

Mid Essex

West Essex

South Essex