Annual reports

It has been a great year for ECL. We’ve had some significant highlights, and I’d like to take this opportunity to thank all of our employees who work tirelessly to make a positive difference to those that use our services. 

Our Inclusive Employment Service supported 541 adults with learning disabilities and autism into employment surpassing the contract target of 500 people in five years. We continue to achieve our contract targets and more importantly, to change lives. 

One of the areas this service is growing is with its expansion into Supported Internships in South Essex. We look forward to seeing how the first year of this project pans out. 

This year ECL navigated a new reablement contract model with Essex County Council which focuses on the number of customers finishing with the service as opposed to care hours delivered. This has seen great results so far, averaging an 11% increase in ‘finishers’ meaning that more people are benefitting from our great services and have been supported to regain their independence or reduce their ongoing care needs.  

Our Essex reablement service is now supporting 7% more people to finish their reablement care each week than last March, helping more people return to self-caring than last year. We also successfully bid for new contracts in the London Borough of Barking and Dagenham and in West Sussex.   

Over 450 people in Essex received a sensory support service from ECL, well above the contract expectation, as demand continues to grow. Nearly 400 of those started their support within 12 weeks and met their care goals within the three months. 

We continue to deliver great outcomes to the people who receive our services. As we look ahead to the next financial year, we aim to continue to consistently challenge ourselves to be the best organisation we can be, making a difference to people’s lives through the delivery of excellent care and support.