Our Story

ECL values itself as being a quality, responsive and progressive organisation working to meet the needs and goals of our customers.

Happy carer and customer in a kitchen

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Vision

To be the care provider of choice

Mission

Enabling people to be as independent as possible through the delivery of high quality and innovative care

Values

Caring – supporting others with care, compassion, and positive engagement.

Excellence – working efficiently and innovatively to achieve excellence.

Integrity – being open and having the courage to do what is right.

Teamwork – working together to achieve our common goals.

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Our history

2009: Essex Cares Limited formed

Formed as a ‘Local Authority Trading Company’ by Essex County Council. We launched across Essex with older people day services, learning disabilities and autism day services, short-term care at home, sight & hearing services and delivering mobility equipment.

2012: Expanded into West Sussex

Delivering a short-term home care service on behalf of the County Council, helping people needing to regain confidence and independence in their own home following a spell of ill health, surgery or an accident.

2014: Growth in Essex

We commenced the Essex Equipment contract, delivering mobility and living aid equipment across Essex an behalf of Essex County Council.

2015: Rebranded to 'ECL'

2019: Expanded into London

Delivering a short-term home care service on behalf of Havering Borough Council, helping people needing to regain confidence and independence in their own home following a spell of ill health, surgery or an accident.

2022: Ward-Led Enablement Pilot Launched

We launched a pioneering Ward-Led Enablement Pilot at Colchester hospital, to get older hospital patients up and moving around as soon as possible after their treatment to improve their recovery time.

About us

Since 2009, we have grown to offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England.

Our services

We provide high quality social care services in Essex, London Borough of Havering and West Sussex aimed at wellbeing, prevention and increasing independence.