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Our story

ECL values itself as being a quality, responsive and progressive organisation working to meet the needs and goals of our customers.

Elderly gentleman sitting on his green sofa with his carer, laughing together whilst drinking a hot drink.

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Vision

To be the care provider of choice

Mission

Enabling people to be as independent as possible through the delivery of high quality and innovative care

Values

Caring – supporting others with care, compassion, and positive engagement.

Excellence – working efficiently and innovatively to achieve excellence.

Integrity – being open and having the courage to do what is right.

Teamwork – working together to achieve our common goals.

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Our history

  • 2009: Essex Cares Limited formed

    Formed as a ‘Local Authority Trading Company’ by Essex County Council. We launched across Essex with older people day services, learning disabilities and autism day services, short-term care at home, sight & hearing services and delivering mobility equipment.

  • 2012: Expanded into West Sussex

    Delivering a short-term home care service on behalf of the County Council, helping people needing to regain confidence and independence in their own home following a spell of ill health, surgery or an accident.

  • 2014: Growth in Essex

    We commenced the Essex Equipment contract, delivering mobility and living aid equipment across Essex an behalf of Essex County Council.

  • 2015: Rebranded to 'ECL'

  • 2019: Expanded into London

    Delivering a short-term home care service on behalf of Havering Borough Council, helping people needing to regain confidence and independence in their own home following a spell of ill health, surgery or an accident.

  • 2020: Business launched

    We launched our first ever private business, an ecommerce website branded 'ECL Care Solutions' which offers a wide range of mobility and independent living aids.

  • 2021: National award winners

    We won the prestigious award ‘Public Private Partnership’ at the Laing Buisson Awards for our Step 2 Home initiative which significantly eased pressure on the NHS during lockdown.