We are a fun and friendly day centre with a staff team dedicated to enhancing the lives of their customers.
We are a customer-led team whose primary purpose is to listen, find out what makes you happy, and what help you need to achieve your goals across all aspects of your life.
At ECL Harlow we place a strong emphasis on communication, giving you the choice and control to live your life the way you choose.
We promote communication using a variety of approaches dependent on individual needs and preferences including; tablets, smart speakers, and speech app technology, PECS (Picture Exchange Communication System), objects of reference, and makaton.
We have an active customer forum which enables customers to share their ideas. The forum is led by customers who support their less verbal peers, capturing their views and being their voice.
We encourage a multi-disciplinary approach to ensure all aspects of a person's life are joined up and the best they can be.
We work closely with schools and colleges to help prepare school leavers for transition from education to adulthood.
We involve families and professionals as appropriate. This can include behavioural support services, social care, community nursing, speech and language, occupational therapists, physiotherapists, and existing care providers.